Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Headwear and custom orders are final sale, except in the case of defect.
Are any purchases final sale?
For sanitary reasons, headwear is not returnable, unless in the case of defect. Custom orders are not returnable, unless in the case of defect.
When will I get my order?
We will work quickly to ship your order as soon as possible. Please allow us 1-3 business days to process your order.
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are assembled by hand in the USA. Our fabrics and notions are sourced both locally and globally. We carefully select our materials to prioritize sustainability, durability and quality.